Sarah Mauet

Sarah Mauet (she/her) is a user experience (UX) researcher and educator with a successful track record of leading large-scale public-facing tech design projects for governments, courts, hospitals, universities, and startups. She specializes in designing innovative, human-centered solutions for complex challenges, and has a track record of leading award-winning, forward-thinking projects that successfully drive innovation. The first website design project Sarah led was ranked No. 1 in a nationwide study of hospital websites published in the Journal of Healthcare Management. Since 2020, Sarah has focused on UX and justice-sector tech innovation to improve access to Justice (A2J).

As i4J’s UX4Justice Director and System Impact Area Lead, Sarah partners with courts, government organizations, and legal service providers to design public-facing justice sector technologies that serve the needs of all court users, including those navigating the legal system without the help of a lawyer. Sarah’s UX4Justice courses empower multidisciplinary graduate students to co-design with communities to solve real justice tech challenges by applying design thinking, systems thinking, UX research and design, and trauma-informed design methodologies. Sarah’s scholarship interests include best practices in human-centered and trauma-informed UX research and design, A2J and the digital divide, ethical technology design, and AI and social justice.

Sarah serves on the State Bar of Arizona’s Access to Justice Committee, and on the Access to Justice Workgroup for the Arizona Supreme Court’s Arizona Steering Committee on Artificial Intelligence and the Courts. She also co-leads a working group for the Duke Center on Law & Technology RAILS (Responsible AI in Legal Services) initiative, and she is also a member of the Justice Technology Association advisory board.

Sarah has a B.S. in Journalism from Northwestern University and an M.S. in Technology from Arizona State University.